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Sea Mar CHC - Jobs
 
Administration Department - Administrative / Management
 

Pierce County
Posting #17685- Clinic Manager:
Administration | Tacoma , WA | Deadline: 08-03-2018 | Employee
 

 

Full-time position available at our Tacoma Medical Clinics... In a comprehensive community health center system, the Clinic Manager oversees and provides leadership and direction to various clinic departments, with a focus on an interdisciplinary, preventive approach to care.  Under the direction of the Vice-President of Operations, the Clinic Manager ensures smooth day to day operations of clinic services while meeting health and social service needs of the patient population. We are looking for an energetic, creative and self-directed professional who understands the importance of customer service excellence and service access for members of the community; can motivate and mentor staff, is organized, meets deadlines, and is a team player.

 

 
 
 
Behavioral Health Department - Administrative / Management
 

Pierce County
POSTING #17580- Clinical Supervisor
Behavioral Health | Tacoma , WA | Deadline: 07-31-2018
 

Sea Mar Behavioral Health Services for Tacoma is seeking a full-time Clinical Supervisor for the BH Health Program. The Clinical Supervisor is responsible for supervision of clinical staff; intern supervision; training employees; planning, assigning, and directing work; assisting Program Manager with hiring and staff evaluations;  rewarding and disciplining employees; addressing complaints and resolving problems; contract compliance; carrying a small case load of clients to provide direct care; and other duties as needed.

 
 
 
Medicine Department - Administrative / Management
 

Pierce County
Posting #17518 - Patient Contact Center Supervisor
Medicine | Tacoma , WA | Deadline: 06-29-2018 | Full-Time
 

 

Full-Time Position available in our Managed Care Department in Tacoma. Under direction of the Managed Care Director, the Patient Contact Center Supervisor assists in planning, implementing, and evaluating the activities of the Patient Contact Center, He/she ensures the department is continuously working closely with administration and all internal departments to develop and execute strategies to assure high performance and outcomes in areas of utilization, patient access, scheduling, clinical quality, and contract compliance. 

 

The duties of this position include but are not limited to the following:

 

  • Assist in planning and coordinating all Patient Contact Center operations for Sea Mar Community Health Centers. 
  • Analyze department performance to maximize net revenue opportunities from managed care contracts and ensure proper alignment of payer partners. 
  • Remain up-to-date on and assure department compliance with rules and regulations from external entities such as federal and state government, agencies, and departments.
  • Coach and educate patient contact center staff to assure high levels of performance.
  • Perform patient calls and other duties of a customer service representative as needed to maintain efficient patient contact center operations.
  • Assist the Managed Care Director in creating policies and procedures. Assure patient contact center staff compliance with Sea Mar policies and procedures.
  • Set and monitor staff expectations, productivity goals, and performance.
  • Assure appropriate staff maintains competence in Allscripts PM, Allscripts EHR, Dentrix, Health Benefits Exchange, Basic Food, Provider One, WA State immunization registry, and any other systems necessary for managed care department operations.
  • Maintain staff by recruiting, selecting, orienting, and training employees and managing personnel issues.  Maintain a safe, secure, clean, and comfortable environment for all staff.  Develop talent and identify rising leaders within the department so that staff can meet their full potential.